01
How long does delivery take?
Vellumtone Presets wiuo products are digital downloads, so there is no physical shipping time. Your download is available immediately after purchase through the confirmation page and your purchase link.
Digital delivery
Shipping FAQ emuxbxo8cfaq
Everything you need to know about receiving Vellumtone presets, wherever your next edit takes you.
02
Can I return a preset pack?
Because preset files are delivered instantly as digital products, purchases are generally final once the download is available. If you have trouble accessing your files or receive the wrong download, please contact us so we can help resolve the issue.
03
Do you offer international shipping?
Yes—our digital preset packs can be purchased and downloaded from anywhere with an internet connection. No physical items are shipped, so there are no international shipping fees, customs charges, or delivery delays.